Ambareen Sultana / product

Senior Product Manager · Michigan, USA

I find the problem, then I ship the product.

Fifteen years in payments and platform product management at Amway, Fiserv and JPMorgan Chase. Now I build AI products end to end: customer research, AI strategy, and working software. Four of them are below.

Experience15+ years
FocusAI products · Payments
CertifiedCSPO · CPM · AWS SA
Selected work04 products

Homie

An AI interior designer that styles your real room, shops every retailer, and hands you a ready cart.

In discovery2026

Product Assist

An AI assistant that drafts the artifacts product managers spend their week writing.

Live2023

AgentBook Writer AI

AI book generation: an agent system on Claude that takes a KDP book from brief to finished manuscript.

Live · early customers2026

EZ Health

A health wallet that lets patients see and share their records across every provider.

MVP conceptCase study
Consumer AI · Home & retail

Homie

Show it a room. It styles it, shops it, and hands you the cart.

In discovery · MVP in 8 weeks
Role
Product lead: research, AI strategy, prototype build
Year
2026
For
First-time renters furnishing an empty apartment
Research
27 interviews · 36 pain-point themes
Built with
GeminiShopify RemixTheme extensionsPrismaCanvas

The problem

Furnishing a new place takes months: prices checked tab by tab across IKEA, Wayfair, Amazon and Facebook Marketplace, guesses about whether a piece will fit, and no designer to ask. Existing tools either stay inside one retailer's catalog, rely on slow human designers, or generate a pretty room with nothing you can actually buy.

What the research said

Our team heard from 27 people furnishing a home, in 18 live or voice-note interviews and 9 form responses, and coded every answer into 36 pain-point themes.

23/27compared prices across stores by hand
22/27agonized over the big pieces
21/27took months to feel the place was “done”
80.3%of home and furniture carts are abandoned before checkout

Homie voice-of-customer research, 27 people, Oct 2026 · cart abandonment: Dynamic Yield via Oberlo, Oct 2024

The pitch deck

From 27 interviews to a clickable prototype, in 30 slides. Click the right or left side of a slide, use the arrow keys, or swipe.

Slide 1 of 30: Homie: your personal interior design expert
01 / 30 Homie: your personal interior design expert

From pain points to answers

Two houses. Left: every pain point the 27 people raised, sized by how many raised it, led by comparing prices across stores, agonizing over big pieces and taking months to feel done. Right: what Homie does about them, sized by how many of the 27 each one helps, led by comparing prices across all stores, a shortlist that explains each pick and previewing items in a photo of your room.
Every pain point the 27 people raised, and what Homie does about it · phrase size = how many of the 27
“Lock the exact product, build a retailer shortlist.”Interviewee V, describing what would have helped

Who we build for first

We sorted the 27 people into the team's six persona types and design for three of them. We start with Budget New Movers like Maya, 10 of the 27 and the largest group: she starts from an empty room, can't paint or drill, and price leads every decision. Existing Furniture Optimizers come next and High-Investment Planners later, as a premium tier.

What I built

  • Homie appAn AI interior designer for first-time renters, built as a clickable prototype of five screens. You tell it about the room and send a photo; it restyles your own room with real, buyable pieces, gives one pick per piece with the reason and the price across stores, checks each piece against your measurements, and ends in one cart. Every screen traces back to what the 27 people asked for.
  • AI hypothesisIf a renter sees her own room restyled with real, buyable pieces and a reason for each pick, she can approve and buy in one session. We earn retailer commission on each order.
  • PersonasThree personas sized from the 27 interviews, and the case for starting with Maya, a first-time renter on a budget.
  • Pain-point mapAll 36 pain points the 27 people raised, placed on the six stages of furnishing a home, each traced back to the answers it came from.
  • Lifecycle planA concierge proof of concept first, then an automated one, a pilot with real movers, and an MVP gated on renters actually buying.
  • Room Try-OnThe building block behind Homie's fit check, built as a Shopify app for decor stores. Shoppers upload a room photo and drag, resize and rotate the product onto their wall. Product photos are cut out in the browser, so nothing leaves the device. An optional “Render with AI” button sends the mock-up to Gemini through a signed app proxy with a monthly cost cap.

Also produced

PersonasInterview synthesisPain-point word mapCompetitive mapData strategyPitch deckAnimated vision deckRetailer data-source review
B2B SaaS · Product management

Product Assist

An AI assistant for product managers.

Live
Role
Co-founder
Year
2023
For
Product managers and business operators
Built with
OpenAI APIRAG
Visit
product-assist.ai ↗

The problem

A large share of a product manager's week goes to writing the same kinds of documents: vision statements, PRDs, personas, journey maps, interview guides. Each starts from a blank page even though the structure is well known.

What I built

A tool library that drafts each artifact from the product's own context, using retrieval-augmented generation so outputs stay grounded in what the team has already written. Drafts open in a built-in editor for the PM to refine.

  • Vision & strategyProduct vision statements and PRDs
  • DiscoveryPersonas, customer journey maps, customer interview guides
  • ExperimentsLean startup hypotheses and experiment design
  • PrioritizationRICE scoring and use-case generation
  • Go to marketProduct marketing copy and LinkedIn posts

Business model

Three monthly plans from $10 to $50, each with a monthly word allowance and access to every tool, plus a free trial with no card required.

Creator SaaS · Agent systems

AgentBook Writer AI

From a brief to a finished KDP manuscript, with an agent that keeps structure and voice across the whole book.

Live · early customers
Role
Founder: designer, builder, growth
Launched
June 2026
For
Self-publishers on Amazon KDP
Built with
ClaudeAgentsPinterest appSkool
Visit
agentbookwriter.com ↗

What it does

Prompting a model chapter by chapter loses the thread: tone drifts, recipes repeat, structure breaks. AgentBook Writer AI runs a drafting loop that plans the whole book first, then writes and checks each section against that plan. A companion Pinterest app turns finished recipes into pins that drive readers to the book.

What the first paid test taught me

A paid-ads launch brought plenty of sign-ups. Most people who paid stayed (7 of 12), but fewer than 5% of sign-ups ever paid. The numbers made the diagnosis clear: the problem was activation, not traffic.

Where it stands today

254registered users
7on paid plans: 5 Pro, 2 Basic

The retention-first plan

  • InterviewTalk to every churned and retained customer; the best retained-customer sentence becomes the headline.
  • ActivationDefine the moment that matters (first exported book) and instrument the funnel around it.
  • First runReplace the empty screen with a template picker and a checklist that leads to one guided win.
  • CommunityA Skool community teaches KDP with the software, as the onboarding layer.
  • GateNo more paid ads until 3 of the next 10 hand-sold customers are still paying at month two.
Health tech · Canada

EZ Health

A health wallet: every provider's records in one place, shared only when the patient chooses.

MVP concept
Role
Product manager, with a product team
Market
Alberta first, then other provinces
For
Patients who see several providers, and their families
Original
Full case study ↗

The problem

Patients struggle to get their records from different providers, to remember their own medical history, and to share it, including family and dental records. In Canada, 44% of people see more than three providers.

What the research said

A survey of 29 people across provinces, plus 5 interviews with patients and providers.

79%had never seen their own health records
93%of those would want to
85%track their records by memory or on paper
100%had never used a product to track them

Survey n=29 · 5 interviews

“It will be great if we can forward our x-rays directly to the physician.”Interviewee

The solution

Patients set the wallet up around their own health needs, see their history by provider, and choose exactly what to share. Each provider gets a QR code or access code to open the shared record. Integration with provincial and private health systems runs through a privacy-compliant API, and patients pay a small monthly fee.

Also produced

Personas12 user stories with acceptance criteriaJourney mapRisk registerSWOTPESTELBusiness model canvasClickable prototype

About

I'm a Senior Product Manager at Amway, where I own Express Payments, the cloud platform that pays business owners across India, the Philippines and Central Asia. I took the payout cycle from a month to under a week and moved the platform from a monolith to event-driven AWS microservices, making payments ten times faster.

I also led Amway's AI enablement rollout for product and engineering, using Claude on AWS Bedrock, the Kiro IDE and the BMAD method. Time spent on requirements analysis and ticket writing fell by about half.

Before Amway I spent eight years at Fiserv delivering banking products to Global 500 customers under audit and compliance requirements, after engineering roles at JPMorgan Chase and Comerica.

Now
Senior Product Manager, Amway
Before
Fiserv · JPMorgan Chase · Comerica
Domains
Payments, banking platforms, AI products
Certified
CSPO · CPM · AWS Solutions Architect
Based
Michigan, USA

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Open to senior, staff and director-level product roles, and to advising teams taking an AI product from discovery to launch.